List of Articles and Presentations by peter R. Hybert
“HPT, ISD—The Challenge of Clear Boundaries in an Evolving
Discipline”
Performance Improvement (February 2003)
“Designing for the ISD Life Cycle” (co-author)
Performance Improvement (August 2002)
“Give Customers What They Meant to Ask For: Designing Training
Systems at Three Levels”
Performance Improvement (October 2001)
“Choosing Training Delivery Media”
Performance Improvement (May/June
2000)
“Performance Modeling for lean-ISD” (co-author)
CISPI Performance (June 2000)
“Performance Modeling for lean-ISD” (co-author)
MISPI Technologist (January 1998)
“Training Strategies for Small Target Audiences”
CISPI
Website at www.cispi.com (Authored in 1996)
“Five Ways to Improve the Contracting Process”
Quality Progress (February
1996)
“Beyond the
Buzzwords—TQM, HPT, and Shareholder Value” (co-author)
Performance & Instruction (February
1995)
“Action Learning and Simulation”
Pursuing Performance (Spring 1995)
“Belabored Relations: Simulating Management/Labor
Interactions”
Pursuing Performance (Winter 1994)
“Around the Product Life Cycle in Eight (Not Eighty) Days:
Simulating Product Management Skills”
Pursuing Performance (Fall 1994)
“Managing the Interaction of People with Your Product”
Quality Progress (July
1994)
“Sim City, Sim Earth, and Now, from SWI . . . Simulations for
Corporate Training”
Pursuing Performance (Summer 1994)
“Managing Risk in the Team Environment”
Pursuing Performance (Fall 1994)
“Continuous Improvement and Training” (co-author)
Tool and Manufacturing Engineers
Handbook (1993)
“Tips for Human Performance Support of New Products”
Pursuing Performance (Spring 1991)
Additional
Articles
“The Return on Your PACT Investment”
“Areas of Performance”
“Performance Modeling for lean-ISD”
“CISPI Cracker-barrel: PACT Processes on the Road – Tool”
“Systems that Help People Get Work Done”
“Simulations for Corporate Training”
“Time to Performance: Implementing a Performance-based Qualification System”
“Project Profile: Competitive Learning Curve Cycle Time”
“Project Profile: Simultaneously Redesigning Call Center Processes and Training”
“Project Profile: Designing and Implementing a Performance-based Curriculum Architecture for Retail Managers”
Call Center Training and Knowledge Management Support Series
Three Levels of Training/KMS Design Series (expansion of “Give
the Customer What They Meant to Ask For” into a five article series)
Presentations
The Nature of the Work--What to Look for When Analyzing a Job or Role
ISPI ISD Conference,
September 2004
Streamlining the Support that Enables Performance
ISPI ISD Conference,
September 2004
Determining the Value of a Performance Opportunity
ISPI International
Conference, April 2003
Give the Customer What They Meant to Ask For—Designing Training
(and KMS) at Three Levels
ISPI International Conference, September
2002
Performance-Based Knowledge Management Systems
ISPI International Conference, April 2002
Designing Performance-Based Simulations for a Call Center
Environment
ISPI International Conference, April 2002
Build the Business Case Before Building the Project
Chicago Chapter of ISPI Miniconference, March 2001; ISPI
International Conference, April 2001; Wisconsin ISPI Chapter, May 2001
Web-based Call Center Simulation
ISPI International Conference, April 2001
Performance-based Qualification—It Only Counts if You Can Do the
Job
ISPI International Conference 99 Seconds Session, April
2001
Modeling the Performance Support System
CISPI Cracker-barrel, 2000
Just Do It—Performance-based Qualification
Workplace Learning Conference, 2000;
Michigan ISPI Chapter, April 2000; ISPI International
Conference, April 2000
Time to Performance: Implementing a Performance-based
Qualification System
CISPI
Chapter Meeting, 1999; ISPI International Conference (Business/Industry Group
Session), 1999
Time to Performance: Implementing a Performance-based
Qualification System
ASTD
Techknowledge Conference, 1999
Determining the Value of a Training Opportunity (lead presenter)
ISPI
International Conference, 1998
Performance Modeling and Knowledge/Skill Analysis and lean-ISD
(co-presenter)
ISPI
International Conference, 1998
lean-ISD (co-presenter)
Lakewood’s
Training ’98 Conference, February 1998
Using Activity-based Costing to Manage the Training Function (lead
presenter)
ISPI
International Conference, 1995
Partnering with Your Clients to Build a Better Case (lead
presenter)
CISPI
Winter Workshops, 1995
PACT Process for Performance-based Curriculum Architecture Design
(CAD) (co-presenter)
ISPI
International Conference, 1994 and encore in 1995
Applying Quality Tools to Human Performance Improvement
(lead-presenter)
ISPI
International Conference, 1993
Beyond the Buzzwords—TQM, HPT, and Shareholder Value
CISPI
June Meeting, 1993
Case Study: Designing an Integrated Human Performance System
ISPI
International Conference, 1993
Integrating Human Performance Support Systems Planning for New
Products, Services, and Tools
Chicago
ISPI Chapter, 1991 (plus encore); ISPI International Conference, 1992
Case Study: Cross-Functional Team Simulation (lead presenter)
ISPI
International Conference, 1990
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