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Title | Keywords | Published |
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Systems That Help People Get Work Done | Performance Support, Instructional Design, Workflow | by Pete Hybert, 1995 |
Aligning Multiple Human Resource-Related Initiatives | Work process, Competency, Capability, Skills | by Pete Hybert, 1999 |
Give Customers What They Meant to Ask For: Designing Training Systems at Three Levels | Training, Instructional Design | by Pete Hybert, Performance Improvement, ISPI, October 2001 |
Performance-based Training is (a Little) Harder to Do | Training, Knowledge Management | by Pete Hybert, Pursuing Performance (CADDI Newsletter) 2001 |
Choosing Training Delivery Media | Training, Instructional Design | by Pete Hybert, Performance Improvement, ISPI, May/June 2000 |
Why Performers Need to Know Why | Training, Instructional Design, Performance-based Training | by Pete Hybert, Extended version of article published in Building Capability (PRH Consulting Newsletter) v1no01 March 2005 |
Are We Having Fun Yet? | Simulation, Interactivity, Instructional Design | by Pete Hybert, Extended version of article published in Building Capability (PRH Consulting Newsletter) v2no01 January 2006 |
Transferring Know-How Using a Methodology | Methodology, Work Process, Capability, Performance Analysis | by Pete Hybert, Extended version of article published in Building Capability (PRH Consulting Newsletter) v2no02 April 2006 |
It Only Counts if You can do the Job! | Qualification, Certification, Performance Test | Co-Authored by Pete Hybert and Kelly Smith, Pursuing Performance (CADDI Newsletter) 1999 |
Project Profile: Developing a Qualification Catalog for an Engineering Organization | Qualification, Competency, Capability, Project Profile | by Pete Hybert, Updated version of an article published in Pursuing Performance (CADDI Newsletter) 1999 |
Project Profile: Developing a Computer-based Call Simulator System and Training or "High-Five Me, I Sold Voicemail!" | Simulation, Instructional Design, eLearning, Project Profile | By Pete Hybert, PRH Consulting whitepaper, 2001 |
Simulation for Corporate Training | Simulation, Instructional Design | By Pete Hybert, Updated version of an article published in Pursuing Performance, 1995 |
Testing Strategies: Why and how you should use performance testing in place of knowledge testing where possible | Performance Testing, Performance-based Training | By Pete Hybert, Volume 3 of Improving Workplace Performance: Measurement and Evaluation, ISPI/Pfeiffer, December 2009, ISBN: 978-0-470-52543-2 |
Choosing Training Delivery Media Link to individual article. Complete book may be available in a library. | Instructional Design, Training | By Pete Hybert, Included in Instructional Systems Design Revisited, ISPI, 2003, ISBN 1-890289-14-0 |
Give Customers What They Meant to Ask For: Designing Training Systems at Three Levels Link to individual article. Complete book may be available in a library. | Instructional Design, Training | By Pete Hybert, Included in Instructional Systems Design Revisited, ISPI, 2003, ISBN 1-890289-14-0 |
Five Ways to Improve the Contracting Process | Process Improvement, Customer Contracting | By Pete Hybert, Published in Quality Progress in February 1995 and included in The Quality Yearbook, 1997, ISBN 0070244561 |
HPT, ISD--The Challenge of Clear Boundaries in an Evolving Discipline | Human Performance Technology, Instructional Design | By Pete Hybert, Published in Performance and Instruction, October 2001 |
Training Strategies for Small Target Audiences | Instructional Design, Capability | By Pete Hybert, Published by Chicago ISPI (Link no longer active) |
Beyond the Buzzwords—TQM, HPT, and Shareholder Value | Human Performance Technology, Quality, Business | Co-authored by Pete Hybert and Dreama Perry, Published in Performance and Instruction, February 1995 |
Managing the Interaction of People with Your Product | Methodology, Training, Instructional Design, Capability | Published in Quality Progress, July 1994 |
Competitive Learning Curve Cycle Time | Qualification, Performance, Capability | Updated version of an article co-authored by Pete Hybert and Kelly Smith published in the CADDI Newsletter Pursuing Performance, 1998 |
Simultaneously Redesigning Call Center Processes and Training | Process Improvement, Simulation, Training, eLearning | By Pete Hybert, PRH Consulting whitepaper, 2002 |
Designing and Implementing a Performance-based Curriculum Architecture for Retail Managers | Curriculum Architecture, Instructional Design, Project Profile | By Pete Hybert, PRH Consulting whitepaper, 2002 |
Cracking the Tax(onomy) Code | Knowledge Management, Content Architecture, Project Profile | By Pete Hybert, PRH Consulting Newsletter Building Capability, February 2005 |
Designing a Performance Measurement System | Performance Measurement, Performance Improvement, Project Profile | By Pete Hybert, PRH Consulting Newsletter Building Capability, January 2006 |
Capturing and Transferring a Methodology | Methodology, Performance Analysis, Instructional Design, Simulation | By Pete Hybert, PRH Consulting Newsletter Building Capability, April 2006 |
Title | Description | Presented |
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Learn to Do: Using an Upside Down Instructional Model | Organizing training (eLearning and traditional around performance first. Faster and better for learners and the organization. | Chicago eLearning Showcase (08/14/2018) |
Learn to Do: Inverting the Instructional Model | Organizing training (eLearning and traditional around performance first. Faster and better for learners and the organization. | ISPI International Conference (04/08/2018) |
Shortcut for Learning HTML5 | Quick start tips to build basic web sites for performance support. | Chicago eLearning/Technology Conference (8/15/2014) |
Tips for Legal and Effective Graphics in eLearning | Legal do's and don'ts for using graphics from the web in commercial/internal training programs. | Chicago eLearning/Technology Conference (8/05/2014) |
Accelerate the 'Performance & Learning Curve': Using Development Paths for Key Roles | Why to use development paths to manage capability and to reduce the cycle time to progress from entry-level to capable performer. | Presented at CISPI Skill-Building meeting, November 5, 2012 |
Test What Matters | Describes the importance of testing performance (instead of supporting knowledge and skills). Reviews test approaches and strategies and their relative strengths and weaknesses. | Presented at THE Performance Improvement Conference, ISPI, April 13, 2011 and at The ASTD International Conference, May 25, 2011 |
Web-Based Collaboration: Teamwork via the Web Comparison Chart (Has not been updated so the information is likely out-of-date, however, we think it is a decent example of how to structure a task-focused tool.) | Review of web-based tools for collaboration. Included comprehensive comparison chart of approximately 20 tools. | Co-presented by Pete Hybert and Dottie Soelke on-line as a webinar via ISPI's Skillcast series, September 15, 2010. It was also presented at the 2010 ISPI International Conference (4/21) as a "Chat and Chew" session. |
Beyond Competencies: Managing Employee and Organization Capability | Provides an overview of how capability can and should be managed. Describes how various strategies for managing capability used by multiple departments can be integrated across an organization. | Presented at the 2008 ISPI International Conference (4/6) |
Verifying Capability to Perform—Designing and Developing Performance Tests | Describes and provides examples of performance testing. Provides considerations for designing performance tests. | Presented at the 2008 ISPI International Conference (4/7) |
Test Strategies−Verifying Capability to Perform | Discusses when and how to test performance as opposed to knowledge and key principles of designing and developing tests to verify capability to perform. | Presented at the 2007 ISPI International Conference (5/3) |
Ensuring Compliance, Building Capability | Discusses strategies for assessing employee capability that are effective and meet regulatory requirements (in a medical device environment). | Co-presented by Pete Hybert and Craig Burton at the 2007 ISPI International Conference (San Francisco, 5/2) |
Qualifying Employees in a Regulated Environment—A System for Developing and Assessing Performance | Describes rational and design considerations for building a performance-based qualification system. Applies to any environment but this presentation was targeted for regulated businesses. | Co-presented by Pete Hybert and Dottie Soelke at the CISPI Conference Preview (4/12) and at the 2007 ISPI International Conference (San Francisco, 05/02/07) |
Beyond Competencies—Managing Human Capability | Describes "capability" and the advantages/disadvantages of current methods for managing it in an organization. Provides a model for integrating various company activities (hiring, training, managing) around defined capabilities. | Presented at the 2006 ISPI International Conference (Dallas, 04/10/06) |
Give the Customer What They Meant to Ask For−Designing Training at Three Levels | Describes considerations for designing training at the macro (curriculum), component (course), and micro (instructional activity, user interface) levels. | Presented at the ISPI ISD Conference (Chicago, 09/02) |
ROI—Determining the Value of a Performance Solution | Describes a model for determining cost and return based on the performance cycle(s) being affected. | Co-presented by Pete Hybert and Dottie Soelke at the 2005 ISPI International Conference (Vancouver, 04/13/05) |
Streamlining the Support that Enables Performance | Describes a performance support system architecture. Describes design considerations for addressing performance and organizational needs. | Presented at the 2004 ISPI ISD Conference (Chicago, 10/1/04) |
Performance-Based Knowledge Management Systems | Describes what knowledge management systems are (and can be). Describes key considerations when analyzing the performance and environment in order to design a knowledge management system. | Presented at the 2003 ISPI International Conference (Boston, 4/14/03) |
Learning by Doing−Using Simulations to Improve Performance | Describe how simulated performance can be used in training. Describe how to analyze performance for the key elements needed to design an effective simulation. | Presented at the 2003 ISPI International Conference (Boston, 4/15/03) |
How Knowledge Management Can Reduce Variability in Human Performance | Identifies the impacts and causes of variability in human performance and how to use knowledge management (and other human performance support tools) to reduce this variability. | Presented at the Chicago Section of ASQ meeting (4/9/03) |
Associations | |
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ISPI: International Society for Performance Improvement | |
ASQ | |
ATD Association for Talent Development | |
Performance Testing Council |